1. Agreement
MaidBiz is operated by Marenzo USA LLC ("MaidBiz", "we", "us"), based in Palmyra, New Jersey, USA. By creating an account you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use MaidBiz.
2. What MaidBiz is
MaidBiz is scheduling, client, team, time-tracking, and invoicing software for cleaning businesses. You are responsible for the accuracy of the data you enter (client information, job details, pricing) and for how you run your own business, including compliance with any laws that apply to it.
3. Free trial and subscriptions
New accounts get a 90-day free trial, no credit card required. If you subscribe to a paid plan, your card is charged automatically every billing period until you cancel — we don't send a separate invoice for you to approve each month.
Cancel anytime. If you cancel, your subscription stays active until the end of the period you already paid for — we don't charge a cancellation fee, and we don't refund the unused part of the current period.
If your trial ends without a paid plan, or a payment fails and isn't resolved, your account is paused, never deleted. Your clients, jobs, and invoices stay exactly as you left them — subscribing again brings everything back.
4. Your data
You own the data you put into MaidBiz — your client list, job history, invoices, and everything else. We don't sell it, and we don't use it to train anything outside of running the product for you. See our Privacy Policy for details on what we collect and why.
5. Acceptable use
Don't use MaidBiz to break the law, to store data you don't have the right to store (including client information you weren't authorized to collect), or to try to disrupt or reverse-engineer the service. We can suspend an account that does any of this.
6. No warranty, limited liability
MaidBiz is provided "as is." We work to keep it reliable, but we don't guarantee it will be uninterrupted or error-free. To the extent allowed by law, MaidBiz isn't liable for indirect damages (like lost profits) arising from your use of the service — our liability for any claim is limited to the amount you paid us in the 12 months before the claim.
7. Changes
We may update these Terms as the product evolves. If a change is significant, we'll let you know (email or a notice in the app) before it takes effect.
8. Contact
Questions about these Terms: support@maidbiz.com.